Frequently Asked Questions

Requesting a quote is easy. It takes just a few minutes with some basic information to receive a quote. When your ready to move forward, just tell us the first available date for transport along with the point of contacts, phone numbers and addresses. Our dispatch team will follow up to introduce the driver and give the estimated time of arrival at the origin and destination. Once the vehicle is delivered, just pay the driver cash or certified funds. It’s just that simple.
Yes, our carriers are fully insured to meet all State and Federal requirements. The driver will inspect the vehicle with the customer for any damage that may have occurred during the transport. If damage should occur, the customer should report this damage on the Bill of Lading. The insurance company will need this to process the claim.
Secure or remove any loose parts or specialty items such as ground effects, spoilers, fog lights, or wide mirrors. Repair or seal any tears or open seams on convertible tops to prevent fast-moving air from causing further damage. The radiator needs to have an adequate level of fresh anti-freeze to protect your vehicle from cold weather. Be sure that the battery is secure and has no leaks. Leave only about a 1/4 tank of gas in the vehicle, No flat tires and vehicle should be operable with keys and ready for transport.
Auto Carriers are not licensed to transport household goods, While the answer is usually a no, many carriers will allow up to 100 pounds of personal items in a vehicle. However, it’s important to know that not all carriers offer this, and there are restrictions on what household items you can put in your vehicle. ABSOLUTELY NO firearms, hazardous materials, illegal substances or contraband.
A coast to coast vehicle transport trip usually takes from 7 to 10 days. Shorter auto shipping trips can take from 1 to 7 days, depending on the distance. Traffic, DOT regulations, check points, weigh stations, inclement weather, truck breakdowns, seasonal fluctuations and other unforeseen events may delay the auto shipping of your vehicle. Pickup and delivery dates are estimated but are not guaranteed. If either your origination or destination locations are in a remote area, then you may consider meeting the driver in a nearby major city to increase your chances of shipping in a more timely fashion.